
Customer service

Terms & conditions
We hope you enjoyed our website and found something you like. Please take the time to read these terms and conditions to ensure your security and satisfaction. Once you have placed an order with us, Jonze as we have agreed to sell you goods only on the basis that the following terms and conditions have been read, understood and agreed by you (a customer of Jonze).
1. About the Service
a. This website is owned and operated by Jonze under the domain name www.Jonzeclothing.com.au ("jonze website").
b. All use of the products and services offered on the jonze Website and any information or other content on the Jonze clothing Website is governed by these Terms & Conditions.
c. By using the Jonze website you agree to be bound by these Terms & conditions.
2. Returns
a. All returns must be sent back within 10 days of the invoice date.
An email will have to be sent by the customer to Jonze.co@outlook.com.au
for Jonze clothing to send you (the customer) the return shipping address.
b. Customers will be responsible for all freight costs unless the garment(s) received was damaged or supplied incorrectly.
c. All returns must be in the original packaging and in re-sellable condition.
d. Goods returned must be in the original condition as sent, folded and in the garment bag or they will not be accepted for credit.
f. Goods on sale will not be accepted for returns unless faulty.
3. Delivery
All delivery times vary but we will always do our best to deliver the goods on time.
4. Payment
No goods will be delivered unless we receive payment with your order. We accept Visa, Master Card.
5. Warnings
Please ensure you read the warnings and care label on product Jonze cannot accept responsibility for damages if the warning and care labels instructions were not followed.
6. Copyright & trademarks
Unless otherwise stated, Jonze is the owner of all copyright, trademarks and other intellectual property rights relating to the Jonze website and its contents. This includes without limitation all intellectual property rights in respect of all text, graphics, logos, images and software that are included in the Jonze Website.
Except as required for the use of the Jonze Website or the Jonze services in accordance with these Terms of Use, no material or information on the Jonze Website may be reproduced, stored in an electronic or other retrieval system, altered, uploaded to a third-party location, framed, performed in public or transmitted in any form by any process whatsoever without the express written consent of Jonze.